A Global Measure of Women's Experience of Care that Improves Qualitative Measurement Development

Nirali Chakraborty of Metrics for Management in the U.S. with Population Services International will develop a measure of women's experience of healthcare using an approach that could be deployed more broadly for measurement. They will convene international experts in a workshop to create a conceptual framework that defines the essential domains of women's experience of care. The workshop will identify measurable indicators for each domain of care in the framework and identify a list of attributes that would make a final integrated measure the most useful. They will then design short questionnaires to measure each identified domain and use them to survey a panel of adult women representing multiple low- and middle-income countries and healthcare contexts. Based on the data collected, they will create a prototype integrated metric of a client's experience of care for use by healthcare providers, product developers, and researchers.